The 80% Retention Blueprint – Featuring The University of Tennessee

Overview
 
Hosted by Kayla Lopez, VP of Memberships at Military Friendly®, this session features actionable insights from the University of Tennessee, Knoxville. Joined by Thomas Cruise (Director of the Veterans Success Center) and Kevin Ho (U.S. Army Veteran and UT Student Leader), this webinar decodes the “Three Pillars of Retention”. Learn exactly how top-tier institutions leverage federal compliance, agile policies, and robust community infrastructure to consistently retain the modern military-connected student.

Watch The Full Replay to Learn About:

The "Safe Harbor" Standard

Discover why 96% of Military Friendly® schools utilize the DoD MOU and 94% implement the VA Principles of Excellence to eliminate enrollment friction.

See how UT begins retention efforts the moment a student is admitted by proactively calling them to navigate VA benefits, GI Bill limitations, and the realities of prorated BAH stipends.

Learn how UT integrates financial wellness directly into their “Transition 201” (Veteran Impact Program) course, adapting standard budgeting advice to fit the specific needs of adult learners and military families.

Move beyond the stereotype that all veteran support must center on PTSD; learn how to build proactive wellness programs focused on the universal challenge of identity renegotiation and transition.

UT details their military absence policy, ensuring students pulled for mid-semester deployments face zero failing grades, zero financial penalties, and can seamlessly place their enrollment on hold.

Hear how UT shifted from siloing veterans in independent events to fully integrating them into the broader campus community. A change made simply by asking the students what they actually wanted.

Connect With Our Team

The 80% Retention Blueprint – Featuring The University of Tennessee

Overview
 
Hosted by Kayla Lopez, VP of Memberships at Military Friendly®, this session features actionable insights from the University of Tennessee, Knoxville. Joined by Thomas Cruise (Director of the Veterans Success Center) and Kevin Ho (U.S. Army Veteran and UT Student Leader), this webinar decodes the “Three Pillars of Retention”. Learn exactly how top-tier institutions leverage federal compliance, agile policies, and robust community infrastructure to consistently retain the modern military-connected student.

Watch The Full Replay to Learn About:

The "Safe Harbor" Standard

Discover why 96% of Military Friendly® schools utilize the DoD MOU and 94% implement the VA Principles of Excellence to eliminate enrollment friction.

See how UT begins retention efforts the moment a student is admitted by proactively calling them to navigate VA benefits, GI Bill limitations, and the realities of prorated BAH stipends.

Learn how UT integrates financial wellness directly into their “Transition 201” (Veteran Impact Program) course, adapting standard budgeting advice to fit the specific needs of adult learners and military families.

Move beyond the stereotype that all veteran support must center on PTSD; learn how to build proactive wellness programs focused on the universal challenge of identity renegotiation and transition.

UT details their military absence policy, ensuring students pulled for mid-semester deployments face zero failing grades, zero financial penalties, and can seamlessly place their enrollment on hold.

Hear how UT shifted from siloing veterans in independent events to fully integrating them into the broader campus community. A change made simply by asking the students what they actually wanted.

Connect With Our Team

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